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DESKTOP SUPPORT TECHNICIAN - New York New York
Company: Atlas Search Location: New York, New York
Posted On: 09/21/2024
This position is with a leading law firm known for its commitment to excellence, client-centric approach, and innovative solutions. They are looking to add a Desktop Support Technician to play a crucial role in resolving desktop, notebook, and remote computing issues. Responsibilities: - Providing assistance to end users for firm-approved applications through various methods. These applications include Microsoft Office, Outlook, iManage, ChangePro, Metadata Cleaning Assistant, inTapp Time, Remote Desktop Services, VPN, and other necessary software.
- Performing regular maintenance on PC equipment, such as desktop and notebook computers, printers, monitors, and peripheral hardware, including scanning computers for viruses.
- Troubleshooting and resolving issues related to hardware, system software, and application software; diagnosing problems by analyzing a variety of symptoms.
- Setting up and configuring desktop and notebook computers and printers, ensuring optimal performance.
- Collaborating with other local Technology department members on product installation, training, and support.
- Setting up and providing audio/visual support for onsite and offsite events.
- Assisting in the configuration and deployment of Apple DEP iPhones/iPads and personally-owned mobile devices.
- Supporting executives.
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