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Reception/Customer Care Rep - Westbury New York
Company: Westbury Jeep Chrysler Dodge Inc
Location: Westbury, New York
Posted On: 11/15/2024
Westbury Jeep is a proud member of the VIP Automotive Group of Long Island, known for its exceptional leadership and customer-focused culture. Join our team for a professional work environment, continuous training, and the opportunity to be part of one of Long Island's most successful auto groups.At VIP, our purpose is to create exceptional value and experiences for every customer, surpassing our competitors. Our mission is to be the foremost provider of automotive sales and service, empowering our staff to deliver memorable customer experiences.Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Reception/Customer Care Rep
Full-Time Opportunity
Monday, Tuesday, Wednesday, Friday 12:00 -8:00 PM
Saturday 8:00 AM - 5:00 PM
Job Description & Duties:
Essential Duties include the following. Other duties may be assigned.--- Reconciles customer bills.--- Receives cash, checks and credit card payments from customers; records amount received.--- Makes change and issues receipts to customers.--- Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.--- Maintains and files repair orders, parts invoices, rental forms; lists missing documents.--- Closes all open invoices.--- Reconciles gas purchase statements.--- Assists service and parts department with telephone coverage.--- Provides clerical and secretarial assistance to parts and service departments.--- Works with department manager to keep abreast of new products and services offered, their features and value, and any changes in price.--- Maintains a professional appearance.--- Keeps work area neat and clean.--- Performs other duties as assigned.Qualifications:To excel in this role, candidates must perform each essential duty satisfactorily. The requirements above represent the necessary knowledge, skills, and abilities. Reasonable accommodations may be provided for individuals with disabilities.Job Type:
Full-timeSalary:
$20.00 per hour Benefits Include: |
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