Mortgage Loan Officer Assistant - Pineville North Carolina

Company: TruLoan Mortgage
Location: Pineville, North Carolina
Posted On: 11/19/2024

Have you been searching for an opportunity to learn from top mortgage industry professionals and maximize your earning potential? If so, we are looking for you!



We're hiring a driven mortgage Loan Officer Assistant to free up our Loan Officers to originate more loans into the pipeline. This position will be from the "contact to contract" phase of the loan with particular emphasis on the pre-approval stage. Your job will be to work closely with borrowers to expedite their mortgage pre-approval process and ensure everything runs smoothly through going under contract. We pride ourselves on delivering world-class customer service, and you'll be responsible for delivering that experience to every client.



Jobseekers should have extensive mortgage guideline knowledge, be highly detail-oriented, possess an exceptional work ethic, and have a passion for providing exceptional customer service. Those who have these skills/traits AND are fluent in Spanish to the front of the line! This is an opportunity to work with a high-performing team and learn from the best, all while helping people attain their dream homes. Up for the challenge? Apply today!

Responsibilities:

--- Respond to all in-house and customer inquiries regarding transactions and provide quotes when needed to offer exceptional customer service
--- Check each document in the loan package for omissions, discrepancies, and inaccurate income calculations and promptly notify the loan originator of any errors
--- Create and nurture relationships with both referral partners and borrowers to draw in new business and retain our existing clients
--- Serve as the primary contact during the "contact to contract" phase of the loan process and liaison between clients, referral partners, and the loan officer, and conduct meetings to coordinate any follow-up items
--- Coordinate loan application completions, collect all necessary documents (including credit reports), run DU/LP/AUS, send a closing cost worksheet to borrowers, and get the file ready for processing
--- Perform pre-approval analysis to match client needs with appropriate loan products
--- Daily pending pre-approval pipeline updates to the sales and leadership team

Qualifications:

--- Able to accurately analyze income, asset documents, and credit reports, and knows how to structure the information properly for a loan
--- Up-to-date NMLS license or willing to get licensed within 90 days
--- In-depth knowledge of mortgage loan products (FHA/VA/CONV/USDA) and knowledge of mortgage processes, procedures, and documentation
--- At least 2 years of previous experience fulfilling the roles of an LOA/Loan Partner, Processor, Loan Officer and/or Underwriter, 5+ years preferred
--- Has lender experience using loan origination software like Encompass LOS


About Company:
TruLoan Mortgage creates The Lending Experience You'll Love. You are defined both externally and internally. We're a boutique mortgage banker founded by partners who felt the red tape, inefficiencies, and grueling experience the mortgage process tends to impose on borrowers, referral partners, and mortgage company staff is totally inexcusable and easily remedied. We have a fanatical focus on doing things differently, doing them better. We measure how much clients and referral partners love the experience (4.9 stars!) and we thrive on that success. We're a team, not a group of lone wolves. And we're looking for those 1 in a million amazing people who share our vision and values - to grow!

TruLoanMortgage.com

EEO - EHO - NMLS 2555378 More...

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