Tier 1 Technical Help Desk Analyst - Matthews North Carolina

Location: Matthews, North Carolina
Posted On: 11/21/2024

<span>Modis has an immediate job opening for a Tier 1 Help Desk Analyst with one of our premier Charlotte area clients. This job opportunity is providing technical support to locations throughout the US. &nbsp;We are seeking customer service oriented Help Desk Analysts with high volume call center experience. &nbsp;If you would like to work with one of the most recognized organizations in Charlotte this job could be for you.<br>&nbsp;<br><B>Primary Responsibilities:</B><br><ul>

<li>Provide technical support via phone to retail locations across the US</li><li>Deliver a first class customer experience while resolving technical issues with POS equipment</li></ul>

&nbsp;<br><B>Desired Qualifications:</B><br><ul>

<li>Associate degree in computer science or a related field</li><li>Proven experience in a customer service focused call center environment</li><li>Ability to work weekends and be flexible to work one of three shifts during the week</li></ul>

&nbsp;<br>If you are interested in this Tier 1 Help Desk Analyst job opening in Matthews, NC, apply today for immediate consideration and complete details.<br>&nbsp;<br></span> More...

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