Customer Service Specialist - Fayetteville North Carolina

Company: VirtualVocations
Location: Fayetteville, North Carolina
Posted On: 01/17/2025

A company is looking for a Customer Service Specialist to work remotely in a part-time capacity.



Key Responsibilities

Process, navigate, and research unemployment insurance claims
Answer incoming calls and assist customers with complex issues
Maintain composure in escalated situations while operating efficiently in a fast-paced environment


Required Qualifications

Must be a current resident living in the United States
Must have at least a high school diploma or equivalent
Must pass a criminal background check
Must demonstrate a passion for providing outstanding service
Experience working in a team environment is preferred More...

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