Remote Call Center Associate - Fayetteville North Carolina

Company: VirtualVocations
Location: Fayetteville, North Carolina
Posted On: 01/20/2025

A company is looking for a Remote Call Center Associate to assist patients and healthcare providers with inquiries related to a pharmaceutical patient assistance program.



Key Responsibilities

Answer high-volume inbound calls and make outbound calls to assist patients and healthcare providers
Utilize training and resources to address program-related questions and complete necessary documentation
Meet performance goals and adhere to work schedule and attendance policies


Required Qualifications

High School Diploma or equivalent required
1-2 years of customer service experience required; call center experience preferred
Ability to work from home with a dedicated workspace and reliable internet connection
Successful completion of a background check is required
Flexibility to work assigned shifts between 8:00am - 8:00pm EST, Monday to Friday More...

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