Technical Customer Care Specialist - Fayetteville North Carolina

Company: VirtualVocations
Location: Fayetteville, North Carolina
Posted On: 01/20/2025

A company is looking for a Technical Customer Care Specialist I.



Key Responsibilities

Handle routine customer questions relating to product usage
Provide technical support on issues through to resolution
Accurately log all customer information in the CRM tool


Required Qualifications

High School Diploma/GED
Generally, less than 2 years' experience in a related field
Working knowledge of Microsoft Outlook, Word, and Excel
Ability to troubleshoot and document issues related to system performance and functionality
Ability to accommodate extended hours and flexible work schedule More...

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