Customer Success Representative - Fayetteville North Carolina

Company: VirtualVocations
Location: Fayetteville, North Carolina
Posted On: 01/22/2025

A company is looking for a Customer Success Representative who provides assistance and support on their products and services.



Key Responsibilities

Handles product or service issues via phone and email within service level agreements
Clarifies customer needs, determines causes of issues, and follows up to ensure resolution
Accurately records issues and responses using ServiceNow and Salesforce technology


Qualifications

High School Diploma/GED plus 0-2 years of work experience
Experience in customer service and software applications
Ability to operate standard office equipment and keyboards More...

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