Customer Success Trainer - Fayetteville North Carolina

Company: VirtualVocations
Location: Fayetteville, North Carolina
Posted On: 01/22/2025

A company is looking for a Customer Success Trainer.



Key Responsibilities

Train Business Solution customers to achieve active product usage through individual and group sessions
Follow up with existing customers to support product adoption and inform them of new features
Monitor customer usage during trial periods and report feedback for product improvements


Required Qualifications

2+ years of proven experience in remote training and support
Experience in high volume account management
Proficient with SharePoint, MS Teams, and WebEx
General proficiency in MS Office applications, including Excel and PowerPoint
BA/BS preferred, with experience in relevant industries such as optical, SaaS, or healthcare More...

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