Social Media Operations Manager - Fayetteville North Carolina

Company: VirtualVocations
Location: Fayetteville, North Carolina
Posted On: 01/23/2025

A company is looking for a Social Media Support Operations Manager.



Key Responsibilities

Manage brand reputation by responding to comments and complaints across social media platforms
Identify issues and trends, collaborating on escalated concerns and resolving user problems
Lead and develop a high-performing team while maintaining interdepartmental relationships


Required Qualifications

2-4 years of relevant experience in Social Media and/or Customer Support
High school diploma or equivalent required
Experience in program management to enhance user experience
Strong collaboration skills and self-motivation
Trust and Safety experience is a bonus More...

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