SOP Writer - Up to $45K - Raleigh North Carolina

Location: Raleigh, North Carolina
Posted On: 01/25/2025

Immediate need for a SOP Writer



? Solid written and oral communication skills. ? Strong interpersonal skills ? Proven ability to handle multiple priorities and tasks. ? Must have familiarity with legal agreements/contracts. ? Must be flexible, deal with ambiguity, highly motivated ? Proficient in Word, Visio ? Experience in writing training documents or operating procedures is a plus



Responsibilities:

? Provide procedural writing support to Lender Servicing in the creation of Standard Operation Procedures (SOPs ? Process Documentation)

? Complete SOPs according to set standards regarding order, clarity, conciseness, style, and terminology

? Working with team members to translate day-to-day operations into SOPs.

? Analyze and resolve Suspense account items in accordance with Master Policy and internal policies.

? Process certificate changes in compliance with Master Policy and internal policies.

? Review and analyze documentation provided by 3rd parties to determine appropriate course of action with regards to changes in insurance coverage or indicative data.



Apply for this great position as a SOP Writer today! We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status. More...

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