Team Solutions Engineer, Wireless - Charlotte North Carolina

Company: T-Mobile
Location: Charlotte, North Carolina
Posted On: 01/26/2025

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!Job Overview
We are seeking a Team Solutions Engineer to play a pivotal role in supporting our field Solutions Engineers (SEs) and driving business growth. This role is perfect for a dynamic, customer-focused professional with a passion for technology, problem-solving, and collaboration.

As a Team Solutions Engineer, you will partner with field Solutions Engineers to expand capacity for strategic initiatives, deepen engagement with key accounts, and uncover new business opportunities. By enabling the SE team to focus on high-impact priorities, you will contribute to increased customer satisfaction and revenue growth.Job Responsibilities:

• Sales Enablement & Support
  • Collaborate with Solutions Engineers to conduct meetings, support key accounts, and assist with technical pre-sales activities.
  • Deliver impactful product demonstrations, highlighting features, benefits, and competitive advantages.
  • Streamline processes and enhance team efficiency to ensure sales and engineering teams achieve their goals.
  • Partner Relationship Management
    • Build and maintain strong relationships with solution partners across the region.
    • Facilitate regular communications to ensure alignment on goals, share product updates, and identify new collaboration opportunities.
    • Organize and implement partner roadshows, including planning logistics, preparing presentations, and following up post-event to strengthen engagement.
    • Operational Excellence
      • Generate and analyze multi-location coverage reports to identify service gaps and support optimization efforts.
      • Manage Static IP Requests to ensure partners and customers have the vital network resources.
      • Product Demonstrations
        • Take ownership of delivering compelling solution demonstrations to prospects and existing customers.
        • Create and manage demo environments that effectively showcase product capabilities.
        • Address technical inquiries, ensuring a seamless and professional experience for customers.
          • Education:
          • High School Diploma/GED (Required)
          • Bachelor's Degree STEM area of study strongly preferred. (Required)
            • Work Experience:
            • 2-4 years Experience in telecommunications, IT administration or network engineering roles with a professional track record of successful solution sales, managing internal/external contacts in a matrix environment. (Required)
              • Knowledge, Skills and Abilities:
              • Technical Leadership (Required)
              • Project Management (Preferred)
              • Communication Excellent oral and written communications; strong interpersonal skills. (Required)
              • Sales Experience with Sales Methodologies. (Preferred)
              • Applications Proficiency with business application software. (Required)
              • Strategic Leadership Ability to provide strategic direction in a leadership role. (Required)
              • Technical Presentations Ability to create and deliver technical presentations. (Required)
                • Licenses and Certifications:* At least 18 years of age
                  * Legally authorized to work in the United States
                  
                  Travel:
                  Travel Required (Yes/No):
                  
                  DOT Regulated:
                  DOT Regulated Position (Yes/No):No
                  Safety Sensitive Position (Yes/No):No
                  
                  Total Target Cash Pay Range: $84,400 - $152,200, inclusive of target incentivesBase Pay Range: $59,080 - $106,540The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ298571¶dox=1At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out .Never stop growing!As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. More...

                      

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