Customer Operations Coordinator - Fayetteville North Carolina

Company: VirtualVocations
Location: Fayetteville, North Carolina
Posted On: 01/30/2025

A company is looking for a Customer Operations Coordinator to support customer accounts and operational teams.



Key Responsibilities

Serve as the main point of contact for customer accounts, managing renewals and account health
Conduct customer meetings to handle requests and provide training on the platform
Coordinate internal efforts to address customer needs and assist with operational tasks


Required Qualifications

1-2 years of experience in direct customer interactions, preferably in customer success or sales roles
Proficiency in data analysis, particularly with Microsoft Excel or Google Sheets
Strong negotiation skills with the ability to influence outcomes effectively
Experience in customer-facing roles emphasizing customer satisfaction and engagement
Self-motivated and able to work both independently and collaboratively in a team environment More...

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