Senior Collections Manager - Fayetteville North Carolina

Company: VirtualVocations
Location: Fayetteville, North Carolina
Posted On: 01/30/2025

A company is looking for a Senior Manager, Collections to lead and manage its Collections Team.



Key Responsibilities

Review the status of delinquent customers and support the team in analyzing financial documents
Engage directly with customers during escalations and optimize team procedures for effectiveness
Collaborate with cross-functional teams to troubleshoot issues and lead improvement initiatives


Required Qualifications

7-10 years of experience in commercial collections or risk management, preferably in eCommerce
Proven ability to lead and develop high-performing collections teams
Strong financial analysis skills and experience in negotiating deals
Proficiency with software such as Salesforce, Tableau, Google Suite, and Microsoft Excel
Ability to manage multiple responsibilities in a fast-paced environment More...

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