Software Support Specialist Job in Cleveland, Ohio - Cleveland Ohio

Location: Cleveland, Ohio
Posted On: 01/27/2025

<span><B>Position: &nbsp;&nbsp;&nbsp;&nbsp;Software Support Specialist job in Cleveland, Ohio</B><span style="color:#000000;background-color:transparent;font-family:Times New Roman;font-size:12pt;font-weight:normal;font-style:normal;"><br></span><B>Location: &nbsp;&nbsp;&nbsp;Cleveland, Ohio </B><span style="color:#000000;background-color:transparent;font-family:Times New Roman;font-size:12pt;font-weight:normal;font-style:normal;"><br></span><B>Duration: &nbsp;&nbsp;&nbsp;4-6 month contract with potential for hire</B><span style="color:#000000;background-color:transparent;font-family:Times New Roman;font-size:12pt;font-weight:normal;font-style:normal;"><br>&nbsp;<br>MODIS, a leader in the IT Staffing and Services Industry, is working with a client on a </span><B>Software Support Specialist job in Cleveland, Ohio</B>. &nbsp;The Software Support Specialist will have the opportunity to contribute to the local Cleveland community by working for one of the highest-rated network of free, public charter schools in Ohio. &nbsp;The <B>Software Support Specialist job in Cleveland, Ohio</B><span style="color:#000000;background-color:transparent;font-family:Times New Roman;font-size:12pt;font-weight:normal;font-style:normal;"> will be responsible for learning, supporting, and becoming the Subject Matter Expert on the educational software applications utilized in this network.<br>&nbsp;<br>Requirements: <br>&nbsp;</span><br><ul>

<li>Learn, support, and become the Subject Matter Expert on current educational software applications (Most of which are made by Pearson School Systems).</li><ul>

<li>Preference will be given to candidates with experience in PowerSchool, PowerTeacher, and SchoolNet.</li></ul>

<li>Coordinate and facilitate with 3rd party vendors and issues regarding licensing, software, and support for the educational software applications.</li><li>Complete the implementation of all educational software packages bringing all packages to 100% live.</li><li>Will travel to the other schools on an as needed basis.</li></ul>

<span style="color:#000000;background-color:transparent;font-family:Times New Roman;font-size:12pt;font-weight:normal;font-style:normal;">&nbsp;<br>Qualifications/Skills:<br>&nbsp;</span><br><ul>

<li>Ideal candidate will have done support of similar applications in an educational space, but consideration will be given to candidates who has supported software from a custom development shop</li><li>Good troubleshooting and support skills</li><li>Patience to work with teachers, staff, and administrators at all IT levels</li><li>Ability to learn systems and support software applications efficiently</li><li>Ability to work with vendors on any software related performance issues or any issues in general</li><li>Team player and willing to help out in other areas in IT if necessary</li></ul>

<span style="color:#000000;background-color:transparent;font-family:Times New Roman;font-size:12pt;font-weight:normal;font-style:normal;">&nbsp;<br>Upcoming Projects:<br>&nbsp;</span><br><ul>

<li>Implementing Human Capital Management System</li><li>Implementing a Data Warehouse</li><li>Overhaul of Fiscal Software to one of Enterprise Level</li></ul>

<span style="color:#000000;background-color:transparent;font-family:Times New Roman;font-size:12pt;font-weight:normal;font-style:normal;">&nbsp;<br>To be considered for the </span><B>Software Support Specialist job in Cleveland, Ohio</B><span style="color:#000000;background-color:transparent;font-family:Times New Roman;font-size:12pt;font-weight:normal;font-style:normal;"> you must apply online now and submit your resume. &nbsp;We are actively monitoring applications.<br>&nbsp;<br>Apply below! &nbsp;And, thanks for partnering up with MODIS!<br>&nbsp;<br></span><br></span> More...

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