Operations Analyst Job in Cleveland, Ohio - Cleveland Ohio

Location: Cleveland, Ohio
Posted On: 01/27/2025

<span><B>Position: &nbsp;&nbsp;Operations Analyst Job in Cleveland, OH</B><br><B>Location: &nbsp;Cleveland, OH</B><br><B>Duration: &nbsp;12 month contract with potential for hire</B><br>&nbsp;<br>Modis, a leader in the IT staffing industry, is working with a client to fill an <B>Operations Analyst Job in Cleveland, Ohio</B> within their technology-focused, forward-thinking organization. &nbsp;The Operations Analyst Job in Cleveland, Ohio will be responsible for working in conjunction with existing team members, assisting in the resolution of any incidents or requests related to the Voice and Data Network, Server, Client PC and Mainframe environments. &nbsp;Positions are available on either a 2nd or 3rd shift schedule.<br>&nbsp;<br><B>Responsibilities:</B><br><ul>

<li>Resolve hardware/software issues via incident management process.</li><li>Help ensure the health and availability of systems by assisting in the resolution of any incidents or requests impacting outages. </li><li>Work independently in a 24x7 production-oriented environment.</li><li>Maintain a high level of attention to detail. </li></ul>

&nbsp;<br><B>Requirements:</B><br><ul>

<li>Minimum of three years&rsquo; experience supporting a large corporate environment.</li><li>Bachelor&#39;s degree in an IT related discipline is preferred; however candidates with a combination of education and work experience will be considered.</li><li>Routers/Switches (Cisco and Juniper)</li><li>Cisco IOS</li><li>Junos OS</li><li>Network Analysis</li><li>VPN</li><li>Windows Server 2000-2012</li><li>VMWare (5.1)</li></ul>

&nbsp;<br><B>Preferred Requirements:</B><br><ul>

<li>NICE Call Recording, PBX, VoIP, Avaya</li><li>IIS</li><li>UNIX/Linux</li><li>Symantec NetBackup</li><li>Clustering</li><li>Batch Operations</li><li>CompTia and MCSA/MCSE certifications</li></ul>

&nbsp;<br>If you are interested in working with this nationally known organization in an <B>Operations Analyst Job in Cleveland, Ohio</B>, please apply directly at www.modis.com<br>&nbsp;<br></span> More...

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