Senior Retail Sales Associate (Full-Time) - Cleveland Ohio

Company: AutoZone
Location: Cleveland, Ohio
Posted On: 01/27/2025

AutoZone's Full-Time Senior Retail Sales Associate drives sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Senior Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every day. Position Responsibilities

Provides WOW! Customer ServiceEnsures assigned store tasks are completed in a timely manner on assigned shiftOperates cash registers and follows established cash handling proceduresFollows company policies and loss prevention proceduresMaintains a safe working environment including PPE (Personal Protective Equipment)Maintains store appearance and merchandising standards as directedEnsures that merchandise is restocked and placed in their respective areasUtilizes ZNET to help customers locate merchandise or find suitable alternativesMaintains product knowledge and current promotions through AutoZone systems and information sourcesPractices GOTTChA and assists with the installation of wipers blades, batteries and light bulbsUtilizes OBDII to read codes from customer's automobilesAbility to diagnose automobile problems and recommend solutionsCommunicates with managers regarding customer concerns and employee mattersActively engaged in developing more effective customer service skillsProvides honest and trustworthy advice to customers regarding the best products that fit the customers' expectationsPosition Requirements
High School diploma or equivalentBasic knowledge of automotive parts is requiredExcellent communication and decision making skillsAbility to lift, load, and deliver merchandiseAbility to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shiftsBenefits at AutoZone AutoZone cares about people. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental and financial wellbeing.Some of these benefits include:
Competitive pay and paid time off Unrivaled company culture Medical, dental, vision, life, and short- and long-term disability insurance options --- Health Savings and Flexible Spending Accounts with wellness rewards Exclusive Discounts and Perks, including AutoZone In-store discount 401(k) with Company match and Stock Purchase Plan AutoZoners Living Well Program for mental and physical health Opportunities for career growth and tuition reimbursement--- Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at---An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit Fair Chance Statement: An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act.As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.Philadelphia Fair Chance poster:
Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team More...

    

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