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Licensed EAP Counselor (Per Diem) - Remote - Westerville Ohio
Company: Optum Location: Westerville, Ohio
Posted On: 01/28/2025
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start -Caring. Connecting. Growing together. - - The Onsite EAP Counselor is a professional position responsible for providing onsite services to either a dedicated customer or customers in our overall book of business. Responsibilities range from assessment and referral, management consultations, training, and critical incident response. An Onsite EAP Counselor may also provide consultation to HR, program managers and supervisors on workplace and organizational issues. - - **This is a per diem role for a total of 16 hours per week (hours are guaranteed). -Schedule is Monday and Wednesday, 9:30am-6pm EST** - - - Primary Responsibilities: Conduct solution focused consultations; helping clients define goals, plan action and gain insight Assess and refer to appropriate programs and services including but not limited to: Worklife, behavioral health, substance abuse / chemical dependency and community-based resources Assist with referrals for members needing ongoing/additional counseling services Provide limited after care monitoring (following up with employees and/or providers to ensure the safety of employees, continuation of treatment, etc.) Provide manager consultation services on a variety of work-related issues such as; performance management, trauma impacting the workplace, organizational change, individual employee crisis intervention, coaching, and Work-life issues Provide crisis intervention and management support in response to Critical Incidents Conduct on-site training services for managers and employees (e.g. wellness seminars, Health fairs, Lunch & Learns) Participate in monthly 1 on 1's, team meetings, and other customer meetings as required Utilize UHG computer to accurately and thoroughly document member contact/case documentation accessing appropriate clinical case management system (s) within departmental time frame Follow internal ethical and regulatory privacy policies such as HIPAA, maintain confidentiality and private health information of members. Follows state and federal licensing practices Other projects as assigned by manager - - You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications: |
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