Merchant Service Representative - Columbus Ohio

Company: VirtualVocations
Location: Columbus, Ohio
Posted On: 01/28/2025

A company is looking for a Merchant Service Representative to provide product and technical support to their merchant network.



Key Responsibilities

Answer inbound calls from merchants to address their needs or questions regarding products or services
Initiate outbound calls to assist with onboarding applications and consumer complaint resolution
Support merchants with technical questions and troubleshoot product issues, escalating when necessary


Required Qualifications

1+ year of experience in a customer or B2B interaction role
Experience troubleshooting computer hardware and software issues
Experience with high volume inbound and outbound calling
Ability to navigate multiple screens and PC applications effectively
Must reside in the USA and be authorized to work in the US More...

Register an account with us and set up job agents! We'll email you immediately when jobs like this are posted on our site.