Trilingual Helpdesk Technician - Columbus Ohio

Company: VirtualVocations
Location: Columbus, Ohio
Posted On: 01/29/2025

A company is looking for a Trilingual Helpdesk Technician - English/Spanish/Portuguese.



Key Responsibilities

Provide technical end-user support via telephone, email, or web chat
Perform restorative or maintenance actions to resolve end-user problems
Track incidents and calls accurately and timely in the database


Required Qualifications

Trilingual in English, Spanish, and Portuguese
Bachelor's degree or vocational training in IT-related courses is a plus
Minimum of two years completed in college or a Diploma/Certificate course
Familiarity with PC hardware and software troubleshooting
Willingness to work different shifts, including weekends More...

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