Client Success Manager - Columbus Ohio

Company: VirtualVocations
Location: Columbus, Ohio
Posted On: 01/29/2025

A company is looking for a Client Success Manager to help clients achieve their goals and ensure effective use of the Learning Management System (LMS).



Key Responsibilities

Develop trusted relationships with clients to promote retention and loyalty
Manage the client journey from onboarding to product adoption and renewal
Drive outcomes and demonstrate ROI to stakeholders throughout the client life-cycle


Required Qualifications

3+ years of experience in a customer success or similar role
1+ years of experience in a B2B SaaS environment, preferably in the LMS/E-Learning industry
Strong commercial acumen
Basic understanding of core web components and SaaS
Proven time-management capabilities More...

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