IT Help Desk Technician - Columbus Ohio

Company: VirtualVocations
Location: Columbus, Ohio
Posted On: 01/30/2025

A company is looking for an IT Help Desk Technician to assist clients with technical issues and provide exceptional customer service.



Key Responsibilities

Provide excellent customer service via phone and remote technical support
Walk clients through diagnostic procedures to identify and resolve errors
Set up, troubleshoot, and configure PCs, printers, peripherals, and network equipment


Required Qualifications

1-2 years of tech support experience is preferred
1-2 years of customer service experience
Bachelor's degree in Information Technology or Computer Science is preferred
Proven reliability and the ability to work independently
Proven time management skills More...

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