Community Support Specialist - Toledo Ohio

Company: VirtualVocations
Location: Toledo, Ohio
Posted On: 02/05/2025

A company is looking for a Community & Customer Support Specialist (US based).
Key Responsibilities

Manage inbound customer support requests and collaborate with teams to resolve issues
Engage with customers on social media and grow online communities
Enhance customer support documentation and monitor customer satisfaction metrics

Required Qualifications

Fluency in English and American Sign Language (ASL)
Deep insights into Deaf community and culture
Proven experience in customer support and community management
Familiarity with online support tools and social media platforms
Strong organizational and project management skills More...

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