Enhanced Case Management Coordinator - Toledo Ohio

Company: VirtualVocations
Location: Toledo, Ohio
Posted On: 02/05/2025

A company is looking for an Enhanced Case Management Coordinator III.



Key Responsibilities

Facilitate reviews, referrals, and outreach for proprietary strategies while engaging with members across Medical Management products
Document all engagement accurately within the Microsoft Customer Relationship Management (CRM) system
Manage escalated case management questions and collaborate with strategic vendor partners to support members


Required Qualifications

Bachelor's Degree or equivalent work experience required
3-5 years of administrative support experience required
Experience in patient-provider engagement and coordination of care preferred
Understanding of medical terminology and benefit plan design terminology
Experience with claims auditing preferred More...

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