Bilingual Patient Engagement Representative - Toledo Ohio

Company: VirtualVocations
Location: Toledo, Ohio
Posted On: 02/05/2025

A company is looking for a Patient Engagement Representative - Remote Bilingual.



Key Responsibilities

Provide inbound and outbound support for patient acquisition and retention strategies through various communication channels
Handle patient inquiries, eligibility determinations, physician referrals, and event registrations while maintaining adherence to protocols
Document and escalate unresolved issues and patient complaints in a professional manner


Required Qualifications

High school diploma or GED required
1-3 years of customer service and/or healthcare experience required
Telephone/call center experience required
Working knowledge of Windows-based computer environment required
Preferred: Two years of college education More...

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