Remote Customer Support Operator - Toledo Ohio

Company: VirtualVocations
Location: Toledo, Ohio
Posted On: 02/07/2025

A company is looking for a Virtual Store Support Operator (Remote).



Key Responsibilities:

Provide front-line customer service by answering calls, returning voicemails, and responding to emails
Assist with locating proof of purchase, handling return/exchange refusals, and resolving customer concerns
Document customer interactions and maintain updated information in a case management system


Required Qualifications, Training, and Education:

High school diploma or GED; minimum of 2 years related experience preferred
Typing speed of at least 45 words per minute
Must be available to work shifts between Monday-Friday, including holidays
Ability to thrive in a fast-paced and ever-changing environment
Experience in call center or customer service is preferred but not required More...

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