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Supplier Quality Technician - Ditch Witch - Perry Oklahoma
Company: The Toro Company
Location: Perry, Oklahoma
Posted On: 10/28/2024
Day Shift - 6:00am to 2:30pm (Occasional Overtime) Starting Pay: $22.20/hr.-$27.75/hr., based on experience Who Are We? - - - Ditch Witch, located in Perry, Oklahoma is a division of The Toro Company. Ditch Witch invented the underground utility construction industry and today designs, manufactures and markets the most complete line of directional drills, vacuum excavators, trenchers, mini-skid steers and performance parts. These products are supported by a Ditch Witch dealer network with over 175 locations worldwide What Can We Give You? - - - At Ditch Witch, we are always working to make sure our employees know just how valued they are. In addition to a competitive salary, an affordable and top tier medical/dental/vision plan, 401k, and many other great benefits - Ditch Witch offers employees at our Perry, OK location - a variety of perks, including: - Dress for your day - We know you're more productive when you're comfortable, which is why employees are encouraged to take advantage of our casual, office-plant blended environment. Wellness - In addition to physical wellbeing, TTC offers a variety of mental health, financial health, and other types of resources to every full-time employee. Volunteerism - The Toro Company is proud to provide employees 20 hours of paid time to volunteer in the community. Growth Opportunities - TTC prides itself on giving our employees the chance to grow their careers. Tuition reimbursement, opportunities to move into new areas of interest, and promotion opportunities are a few examples. Supplier Quality Technician at Ditch Witch: This employee principally helps oversee the quality system for Ditch Witch - products. -He or she also helps other employees with quality projects, training, and evaluating condition of product. What Will You Do? - Reads, analyzes, and interprets information from a variety of sources, including service and operator's manuals, drawings, photographs, engineering specifications, notes, etc.
- Records and initiates investigation of complaints from various areas across the facility.
- Interprets machine prints, welding prints, electrical schematics, hydraulic schematics, process flow charts, routing of parts, etc. to contain and resolve quality related problems.
- Initiates corrective actions and preventative actions.
- Performs occasional inspections of equipment, purchased parts, manufactured parts, and defective parts returned from a dealership.
- Helps get dispositions for out-of-specification material completed which includes contacting the appropriate department such as Product Support, Design, Purchasing, etc.
- Assists various departments for verification of new and existing products which may include supplier visits, dealership visits, etc.
- Coordinates problem solving activities to identify and eliminate root causes of non-conformances.
- Creates and conducts training about quality issues working with various departments as needed.
- Researches, writes, and edits documents for the business such as change request documents (CRD's), reject tickets, procedures, work instructions, etc.
- Organizes, maintains, and updates computer files of product-related documents.
- Performs other duties as assigned.
- Hard line to QMgr, dotted line to SQE group for day to day work direction:
- PPAPs
- Corrective action
- TMD (deviations)
- CRDs (change requests)
- Supplier follow-up
- Investigation of part issues in Ditch Witch Operations
- Interactions with RTV (return to vendor) group, possible ownership at a later date
- Supplier visits
- Other duties as defined by QMgr or SQE What Will You Need?
- High school or equivalent required and 4 plus years of related experience.
- Exhibit advanced mechanical, electrical, and hydraulics skills and aptitude and perform at the highest level.
- Must be skilled with product and processes for supported areas.
- Knowledgeable of Quality standard concepts, practices, and procedures.
- Excellent verbal and written communication skills.
- Able to utilize available resources to conduct technical research.
- Excellent computer skills (SAP, data entry, MS Office including Excel and Word).
- Demonstrate excellent writing skills, including research, organization, writing, formatting, and editing.
- Have a good work record, including indications of strong self-motivation, high productivity, reliable attendance, attention to quality, ability to learn new skills, and a cordial, cooperative personality.
- ASQ Quality Technician certification or higher required or a lesser ASQ certification with an - - - -understanding that ASQ Quality Technician certification within a six month period is required.
- ASQ CSQP preferred.
- Experience in working with external suppliers on processes such as corrective action, PPAP, return product and auditing required. Work Environment:
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