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Account Executive, State Government - Tulsa Oklahoma
Company: T-Mobile Location: Tulsa, Oklahoma
Posted On: 01/26/2025
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!The State Government Sales Account Executive position focuses on the customer life cycle, supporting the growth of State Government accounts. The primary responsibilities include selling to State accounts, renewing contracts, increasing customer satisfaction, and improving revenue while driving customer retention activity. This role involves new business development, prospecting, and hunting for new opportunities.Job Responsibilities: - Apply contact lists to call leads and generate sales opportunities.
- Exceed monthly sales, renewal, and churn target goals.
- Welcome customers to T-Mobile, review service agreements, answer questions, and identify additional business opportunities.
- Sustain monthly call goals as directed. This role focuses on new business development, prospecting, and hunting for new business.
- Establish and nurture customer relationships to drive sales and expand the customer base.
- Conduct customer account maintenance following account reviews.
- Provide account analysis to determine up-sell and renewal offers.
- Monitor and resolve customer issues.
- Track individual account activity and results.
- Perform extensive data entry, system navigation, and utilization.
- Conduct independent analysis and decision-making related to information.
- Ensure accuracy and efficiency in data entry.
- Complete ongoing training to maintain knowledge of products, services, and sales approaches.
- Utilize automated knowledge systems and training tools to deliver outstanding service, meeting T-Mobile's efficiency and quality standards.
- Achieve efficiency and sales goals based on targeted metrics.
- Meet or exceed all departmental goals and business objectives.
- Disburse adjustments and credits as appropriate within established limits and criteria.Education:
- Bachelor's Degree preferred.Work Experience:
- 4-7 years of experience selling to State Government accounts strongly preferred; at minimum, must have previous Government Sales experience.
- 4-7 years of Business Sales experience required.
- 4-7 years of wireless, telecom, or technical sales experience preferred.Knowledge, Skills, and Abilities:
- Strong attention to detail, business analysis, presentation skills, and problem-solving skills required.Additional Requirements:
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