Senior Customer Success Manager - Tulsa Oklahoma

Company: VirtualVocations
Location: Tulsa, Oklahoma
Posted On: 01/29/2025

A company is looking for a Senior Manager, Customer Success to lead a team and manage customer relationships.



Key Responsibilities:

Build and implement departmental policies and procedures while mentoring team members
Manage high-level customer accounts and foster strong relationships to enhance customer loyalty
Collaborate cross-functionally to advocate for customer needs and improve overall experience


Qualifications:

Proven leadership experience in Customer Success or Account Management in a SaaS environment
Track record of building and leading successful customer-facing teams
Ability to manage competing priorities in a fast-paced environment
Bachelor's degree or equivalent experience
8+ years of experience in Customer Success, including at least 5 years in a management role More...

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