Remote Customer Care Associate - Tulsa Oklahoma

Company: VirtualVocations
Location: Tulsa, Oklahoma
Posted On: 01/29/2025

A company is looking for a Customer Care Associate who will assist pet owners with their insurance needs remotely.



Key Responsibilities

Provide exceptional service to pet owners via phone, chat, and email regarding insurance policies and claims
Educate customers on pet insurance products, explaining policy details and coverage options
Assist with the claims process, including submission, updates, and necessary documentation


Required Qualifications

1-2 years of customer service experience, preferably in the insurance industry
Experience in a customer-facing role, particularly with claims and policy management
High school diploma or equivalent; a bachelor's degree is a plus
Comfortable using CRM systems and digital tools for remote work
Ability to adapt quickly to new technologies and systems More...

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