Business Intelligence Engineer - Tulsa Oklahoma

Company: VirtualVocations
Location: Tulsa, Oklahoma
Posted On: 01/29/2025

A company is looking for a BI Engineer to work on client-facing engagements involving contact center operations and business analytics.



Key Responsibilities

Design, develop, and implement Power BI dashboards and reports for contact center operations
Collaborate with stakeholders to analyze contact center KPIs and data requirements
Integrate new data sources and APIs into Power BI, focusing on contact center tools


Required Qualifications

Expertise in Power BI, including dashboard creation and data modeling
Proficiency in Microsoft SQL Server, SSIS, and working with high data volumes
Experience integrating contact center platforms and CRM tools into BI solutions
Strong business analysis skills for defining and interpreting BI requirements
Proven track record as a BI ETL Developer on large-scale implementations More...

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