Customer Success Operations Specialist - Oklahoma City Oklahoma

Company: VirtualVocations
Location: Oklahoma City, Oklahoma
Posted On: 02/05/2025

A company is looking for a Customer Success Operations Specialist to support internal operations and enhance customer experience.



Key Responsibilities

Identify, troubleshoot, and resolve system issues within Gainsight and related platforms
Assist with the configuration and maintenance of Gainsight to support customer success processes
Support the administration and data hygiene of internal tools related to the Customer Success team's usage


Required Qualifications

Experience with Gainsight preferred, with familiarity in administration and configuration
Basic understanding of CRM tools such as Salesforce, Certinia, and Looker
Entry-level to early-career experience in operations, customer success, or a related field
A scrappy, get things done mentality
Willingness to learn new tools and systems with a focus on continuous improvement More...

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