Senior Service Assurance Advisor - Oklahoma City Oklahoma

Company: VirtualVocations
Location: Oklahoma City, Oklahoma
Posted On: 02/06/2025

A company is looking for a Senior Service Assurance Advisor to drive technical service issue resolution and enhance customer success.
Key Responsibilities

Engage with new Cloud clients to ensure technical success and proactively address potential issues
Collaborate with multiple teams to facilitate timely updates and remove impediments in issue investigations
Understand client requirements and contribute to process and product improvements through feedback

Required Qualifications

Bachelor's degree in computer science or equivalent
7-9 years of professional experience; Pega Consulting experience preferred
Ability to obtain CSSA or CLSA certification upon hire
Knowledge of AWS, PCF, GCP, and Jakarta EE architecture
Familiarity with JavaScript, SQL, CSS/HTML, and database administration (Oracle, Postgres) More...

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