Member Support Coordinator - Eugene Oregon

Company: VirtualVocations
Location: Eugene, Oregon
Posted On: 11/11/2024

A company is looking for a Member Support Coordinator to enhance the efficiency of healthcare services and support member needs.



Key Responsibilities

Act as a primary point of contact for internal care teams and members, addressing inquiries and concerns
Assist in the design and implementation of internal processes to improve service delivery and member satisfaction
Ensure accurate documentation of member interactions and collaborate with various departments for effective service delivery


Required Qualifications

Bachelor's degree in healthcare, business, or a related field preferred
1-2 years of experience in healthcare operations, preferably in remote work environments
Proficiency in basic computer applications, including Google Suites, Zendesk, and Salesforce
Prior customer service experience is beneficial but not required
Must be authorized to work for any employer in the U.S. without sponsorship More...

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