Medicaid Services Advocate - Eugene Oregon

Company: VirtualVocations
Location: Eugene, Oregon
Posted On: 11/19/2024

A company is looking for a Medicaid Services Advocate for remote work in PA or OH only.



Key Responsibilities:

Respond to and resolve customer service inquiries related to benefits, eligibility, and claims
Guide customers in understanding their health care options and navigating related processes
Research and resolve complex issues, ensuring timely follow-up with customers


Required Qualifications and Education:

High school diploma or GED required
Preferred 1-year experience in an office or call center setting
Ability to build rapport and respond to customer needs compassionately
Flexibility to work scheduled shifts and adjust as needed
Successful completion of customer service training classes is required More...

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