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Business Specialist - Portland, OR #112723 - Portland Oregon
Company: PacifiCorp Location: Portland, Oregon
Posted On: 11/21/2024
Business Specialist - Portland, OR #112723 Date: Nov 16, 2024 Location: PORTLAND, OR, US, 97232 Company: PacifiCorp *PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.General PurposeProvides advice and counsel to management and client organizations. Conducts special studies and analyses, develops alternatives, presents recommendations to management and influences management decisions. Researches, analyzes, develops and implements new strategies, programs, and/or processes in response to changing internal and external conditions. Responsibilities - Promote a customer first culture and commit to delivering outstanding results for customers.
- Identify and recommend policy, management, procedural, process and system improvements to strategically balance risk and reward.
- Work with various stakeholders to develop systems, processes and solutions with the intent to develop management of assets optimum lifecycle and companion cost models.
- Develop and approve long range programs for assets.
- Implement optimum life cycle and companion costs models for network assets.
- Develop interventions, processes and modify programs to meet customer needs.
- Provide recommendations and implement process and procedural improvements through research of best practices and effective presentation of information, plans and proposals.
?Requirements - Bachelor's Degree in Business Administration, Marketing, Finance, Human Resource Management or a related field; or the equivalent combination of education and experience.
- A minimum of five years related experience.
- Research and analysis skills including the ability to obtain relevant data, evaluate complex situations, develop creative alternatives, provide recommendations, and negotiate and influence outcomes.
- Advanced communication and interpersonal skills to interface with team members and customers to promote positive customer outcomes.
- Program design skills including development of interventions, processes, or new or modified programs to meet customer needs.
- Excellent communication and interpersonal skills involving the ability to establish trust, maintain confidence, and understand social behavior and interactions.
- Ability to work with all organizational levels to influence actions and negotiate outcomes
- Ability to listen and communicate effectively through oral and written means.
- Proficiency with the use of personal computers to gather, analyze, and summarize data.
- Project management and leadership skills, including the ability to work as a team member, to maintain project timelines, budgets, and deliver on commitments.
- Knowledge of research, analysis and consulting techniques, Company policies, procedures, practices, and applicable federal, state, and local governmental laws and regulations.
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