Patient Access Dispatcher - Salem Oregon

Company: Salem Health
Location: Salem, Oregon
Posted On: 01/16/2025

Location Site: Salem Hospital Main Campus Department: SH ED Access Services Position Type: Full Time Start Time: 10:30Pioneering healthcare since 1896, Salem Health is a top workplace offering highly competitive pay where you can make a difference in the lives of those in the community where you live. Through incorporation of Lean driven principles, staff are able effect change in the organization to solve problems, and drive continuous improvement. As an employer of choice, we are devoted to assuring that we provide a safe, healthy, and patient-centric workplace, while keeping staff wellbeing and satisfaction top of mind. We invite you to learn more about our wonderful community: Your Role With Us: As a Patient Access Dispatcher at Salem Health, your role would involve coordinating the daily operations of the department by assigning personnel to specific work areas and ensuring that all projects are completed efficiently and according to departmental standards. You would monitor response times and productivity, ensuring a clean, organized, and professional environment for both staff and patients. Your duties would include attending staff meetings, supporting the manager in achieving financial goals, and fostering a team-oriented culture of integrity and reliability. Customer service is a key aspect of the role, as you would ensure that requests are handled promptly, fostering positive relationships with patients, families, and staff. You would maintain accurate documentation, ensure staffing levels meet operational needs, and participate in safety protocols to uphold a safe and secure environment. Additionally, you would contribute to staff training by offering guidance, conducting training sessions, and helping to select and develop team members to ensure high-quality performance across all dispatch activities. Total Rewards Offerings:
Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth.

• Relocation assistance available for qualified positions
• Full comprehensive medical, dental, and vision plans
• Basic and voluntary life insurance
• Short and long-term disability
• Live Well Wellness Program
• Employee Assistance Program (EAP)
• 401(K) retirement plan with employer contributions.
• Generous paid time off (PTO) accrual and holiday pay
• Onsite fitness center with 24/7 badge access
• Education assistance program
• Public service loan forgiveness (PSLF) eligible employer
• Food and drink discounts in the cafeteria
• Impressive discounts offered by Nike, Adidas, Carhartt and others
  Background/Expertise:
  • High School Diploma or Equivalent REQUIRED
  • Minimum one (1) year experience in a high functioning customer service position REQUIRED. Experience in supporting a patient care environment strongly PREFFERED.
  • Minimum one (1) year healthcare experience REQUIRED
  • Experience in Dispatch desired. Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.
    Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org More...

        

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