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Join CoHo Services as a Client Service Representative - Portland Oregon
Company: North Pacific Management Location: Portland, Oregon
Posted On: 01/23/2025
Are you a people-person with a passion for creating exceptional experiences? Do you thrive in fast-paced environments and enjoy being the welcoming face of an organization? If you have a knack for multitasking and a heart for hospitality, CoHo Services wants you on our team! We're looking for a Client Service Representative who excels in delivering outstanding front desk and administrative support while making every client and visitor feel valued and appreciated.Position Summary: The Client Service Representative is responsible for delivering outstanding front desk and administrative support to ensure the smooth daily operations of the office. This position includes managing multi-line phones, welcoming clients and visitors, maintaining office supplies, assisting with conference room preparations, and completing various administrative tasks. Opening and closing duties are also required.Hours: - Monday to Friday: 8 AM - 5 PM
- Some fluctuation in hours depending on events, staff meetings, etc.Essential Functions:
- Answer Phones: Serve as the first point of contact for incoming calls, providing a pleasant and professional demeanor while efficiently routing calls.
- Client and Visitor Reception: Greet all clients and visitors with eye contact and a welcoming attitude. Assist with basic requests as needed.
- Mail and Package Management: Handle incoming and outgoing mail, sort and distribute accurately, and log packages. Notify clients of deliveries.
- Conference Room Support: Assist in booking, setting up, and cleaning conference rooms. Provide additional services as requested (e.g., technical setup, water, and coffee).
- Office Maintenance: Restock supplies (e.g., coffee, paper, toner) and maintain cleanliness of common areas, including the reception desk, kitchen, and conference rooms.
- Data Entry and Billing: Track and log services rendered, such as postage, copies, and notary fees, for accurate billing records.
- Social Media and Marketing: Support marketing efforts by helping with social media updates, mailers, and other promotional tasks.Qualifications:
- High school diploma preferred; additional education or certifications in office administration is advantageous.
- Strong communication skills, both verbal and written.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with social media platforms.
- Highly organized, detail-oriented, and able to multitask effectively.Physical Requirements:
- Sitting: 6-8 hours
- Reaching/Grasping: 3-6 hours
- Standing/Walking: 1-3 hours
- Pushing/Pulling: 1-3 hours
- Lifting/Carrying (up to 20 lbs.): 1-3 hours
- Crouching/Bending/Stooping: Up to 1 hour
- Climbing Stairs: Up to 1 hourWhy work for us?
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