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Field Engineer - Bend, OR - Bend Oregon
Company: Unisys Corporation Location: Bend, Oregon
Posted On: 01/26/2025
What success looks like in this role: * Provides support for software, hardware and networking support for desktops, laptops and servers* Provides maintenance and support on legacy products* May Provides Support for Enterprise Products* Performs disk replacement on enterprise storage products* Installs and maintains PCs and associated software, networks, servers and peripherals* Supports network products from operational and maintenance perspectives* Performs installs, moves, adds and changes as required* Tests and certifies PCs, networks, servers and client approved applications* Provides follow-up on problems or escalation.* Maintains a high degree of professionalism in actions, demeanor and dress.* Insures customer satisfaction throughout the service delivery transaction.* Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing systemYou will be successful in this role if you have:*High school degree required* 6 months to 1-year hands on technical experience* Electronics training equivalent to at least 2 years of technical institutes, polytechnic and/or military technical school with applicable field service and/or other related technical experience.*Bachelor's degree or Electronics training equivalent to at least 2 years of technical institutes, polytechnic and/or military technical school with applicable field service and/or other related technical experience.*A+ certification a plus * Specific Manufacturer certification as required. I, i.e. EMC, Dell, Cisco, Microsoft, Apple, Unisys. COMPTIA, and NETWORKPLUS * Specific Manufacturers certifications as required. I.e. EMC, Dell, Cisco, Microsoft, Apple, Unisys. COMPTIA, and NETWORKPLUS* Troubleshooting software and hardware problems* Knowledgeable in servers, Microsoft/Linux/Unix applications, network protocol, internetworking, configuration, and possess advanced PC support capability.* Ability to test and certify PC, networks, servers and client /Unisys approved software applications and associated peripherals* Knowledge of client specific internal procedures and service delivery requirements * Excellent analytical and client communication skills* Client and/or governmental clearance may be required*Microsoft Server Certified Professional Certification or minimum 2+years of experience in server handling/break fix*Police or criminal background verification may be requiredBenefits Blurb:Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) match, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more! We're committed to supporting work-life balance and investing in your future success.Video Interview Blurb:At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!#LI-MT1 |
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