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Director of Banquets (DoubleTree by Hilton) - Portland Oregon
Company: DoubleTree by Hilton Portland
Location: Portland, Oregon
Posted On: 01/27/2025
Position Title: Director of BanquetsLocation: DoubleTree Hotel, Portland, OregonOverview:The DoubleTree Hotel in Portland, Oregon is seeking a dynamic and experienced Director of Banquets Manager to oversee all aspects of our banquet and catering operations. The ideal candidate will possess strong leadership skills, exceptional attention to detail, and a passion for delivering exceptional guest experiences. As the Director of Banquets, you will play a key role in ensuring the successful execution of events, maintaining high standards of service, and driving revenue growth.Responsibilities: Lead and supervise the banquet team, including servers, bartenders, and support staff, to ensure smooth and efficient operations. Coordinate and oversee all banquet and catering events, including weddings, corporate meetings, and social gatherings, from planning to execution. Work closely with the sales, the outlet team, and the culinary teams to develop menus, pricing, and event details that meet and exceed guest expectations. Train, mentor, and coach banquet staff to deliver outstanding service and uphold brand standards. Manage banquet budgets and expenses, including labor costs, supplies, and equipment maintenance. Ensure compliance with health and safety regulations, food handling standards, and liquor licensing requirements. Handle guest inquiries, requests, and feedback in a professional and timely manner, striving to resolve any issues to the guest's satisfaction. Collaborate with the sales and marketing teams to promote banquet and catering services and drive revenue growth. Maintain accurate records of bookings, inventory, and financial transactions using hotel management systems. Stay current with industry trends, best practices, and competitor activities to identify opportunities for improvement and innovation.Qualifications: |
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