EAP Care Manager - Erie Pennsylvania

Company: VirtualVocations
Location: Erie, Pennsylvania
Posted On: 11/13/2024

A company is looking for an EAP Care Manager Level 1 to provide guidance and support to members and clients in an Employee Assistance Program setting.



Key Responsibilities:

Manage calls and secure chat contacts, conducting intake assessments and risk screenings
Facilitate referrals to EAP providers and consult with supervisors on high-risk cases
Document all interactions clearly and manage time effectively to meet service standards


Required Qualifications:

Graduate degree in a behavioral health discipline such as counseling or social work
Proficiency in using electronic database and records systems, and call management systems
Minimum one year of experience in a behavioral health setting
Experience with intake screening, referrals, and case management is desirable More...

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