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STORE MANAGER - Lewistown Pennsylvania
Company: Nittany Energy Location: Lewistown, Pennsylvania
Posted On: 11/21/2024
Store Manager Job Description and Requirements Job Related Duties: A Store Manager reports to the Supervisor/General Manager of Store Operations and his/her responsibilities include, but are not limited to the following: --- Flexibility to work on-call and as needed to accommodate operational and scheduling needs. --- Day-to-day store operations, including scheduling, training, and supervising employees and assistant managers. --- The Store Manager is responsible for the store profits, and all controllable expenses; including labor, inventory levels, as well as cash and inventory shortages. --- Self-motivated, dependable and able to work effectively in a fast-paced environment while maintaining 100% total customer focus. --- Supervising and directing the activities of employees. --- Ensuring excellent customer service. --- Recruiting, training and development of employees. --- Motivate, encourage, and challenge store clerks. --- Promote and resolve customer complaints in a timely and professional manner. --- Implement and enforce established daily operating procedures to ensure the store is clean, adequately stocked, organized, and well kept. --- Ensure all merchandise is stocked and displays are appealing to guests, priced correctly, and displayed in a safe manner. --- Maintain quality brand image standards as pass evaluations. --- Supervise and discipline all store employees (and Assistant Manager) according to company policy. --- Monitoring compliance with company policies and procedures. --- Maximizing sales and profitability. --- Monitor daily retail gasoline competitors and sending the prices to the corporate office in a timely manner as established by management. --- Complete daily paperwork and computer entry in a timely manner as established by management. --- Monitor cash overages/shortages, inventory shrinkage, and drive-offs daily. --- Conduct store meetings as needed with employees. --- Have the physical ability to perform all duties of a store clerk regularly. --- Implement monthly promotions, vendor policies and procedures and ensure all POS advertising/signage is properly posted in a timely manner. --- Communicate and perform price change request, mark downs/ups as requested by the Operations Manager. Communicate any issues with merchandise pricing with Price Book Administrator. --- Creating positive store culture by treating employees fairly and with respect. --- Monitoring and enforcing all safety and security policies and procedures and reporting any and all unsafe conditions. --- Conduct regular Safety and Security Meetings and document with employees attending signatures. --- Report and process all employee and customer incidents/accidents following company procedures. --- Ability to work varied hours/days as business dictates. Physical Requirements: --- Must be able to stand for extended periods of time. --- Lift, bend, twist, squat, reach overhead, climb ladders, enter and work in cold climate (coolers and freezers) for up to 15 minutes. --- Prepare food such as pizza, subs, or any other food service provided at the location. --- Tolerate the smell of gasoline fumes and cleaning products. --- Effectively lift and move a fire extinguisher, if necessary, to where it may be needed. --- Have sufficient visual ability to check forms of identification. --- Ability to read, count and write to accurately complete all documentation. --- Ability to freely access all areas of the store including selling floor, stock area, and register area. --- Ability to operate and use all equipment necessary to run the store. --- Ability to climb ladders. --- Ability to move or handle merchandise throughout the store generally weighing 0-50 pounds. Skills: --- Basic knowledge of computer applications (Excel, Word, etc.) --- Excellent interpersonal skills. --- Strong leadership and managerial skills. --- Strong team building and communication skills, including ability to communicate verbally to both large and small groups of employees. --- Strong analytical skills. --- Strong understanding and commitment to Nittany MinitMart's corporate mission, vision, and total customer focus. --- Ability to prioritize tasks and delegate effectively. --- Ability to handle difficult situations professionally. --- Ability to understand all information in the daily reporting of store operations. More...
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