Help Desk Technician - Harrisburg Pennsylvania

Company: TEKsystems
Location: Harrisburg, Pennsylvania
Posted On: 01/19/2025

DescriptionLooking for a help desk technician on a 3-6 month contract to hire engagement who will be exposed to help desk, desktop, and light networking functions.The candidate must have traditional help desk/desktop experience - including break/fix, troubleshooting hardware including printers, desktops, laptops, mobile devices, drivers, monitors etc - installing applications and minor routers and switches. This is a Windows & MS environment. This company is highly virtual because IT supports the entire PA, but IT support sits in Harrisburg. There are 958 desktops, 331 virtual desktops, and 32 virtual offices (VMWare & Citrix). Total number of end-users are between 11K & 12K users. Other responsibilities of the help desk support roles, including responding to user tickets, imaging computers, and maintaining the organization's extensive IT infrastructure.The ideal candidate should have skills in using Microsoft Office products, Windows 10 and 11, and the ability to install products. They emphasize the importance of the candidate's personality, as they need to be able to communicate effectively.SkillsHelp Desk, Citrix, VMWare, Desktop Support, Break fix, troubleshooting, Help desk support, Troubleshooting, Service desk, Windows 10, Support, Ticketing systemTop Skills DetailsHelp Desk, Citrix, VMWare, Desktop Support, Break fix, troubleshootingAdditional Skills & Qualifications--- Must be flexible to think outside the box when trying to solve tickets/issues for the user; must be able to adjust Experience LevelIntermediate LevelPay and BenefitsThe pay range for this position is $15.00 - $18.00Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
--- Medical, dental & vision
--- Critical Illness, Accident, and Hospital
--- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
--- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
--- Short and long-term disability
--- Health Spending Account (HSA)
--- Transportation benefits
--- Employee Assistance Program
--- Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in HARRISBURG,PA.Application DeadlineThis position will be accepting applications until Jan 17, 2025.


About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. More...

Register an account with us and set up job agents! We'll email you immediately when jobs like this are posted on our site.