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Territory Sales Manager - Providence, RI - Providence Rhode Island
Company: Oldcastle Inc. Location: Providence, Rhode Island
Posted On: 01/15/2025
Territory Sales Manager - Providence, RIProvidence, RI, US, 02903Lawn & Garden HeadquartersJob ID: 505512Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and recharge.Job SummaryAs a Key Account Manager, your role will involve direct contact with our multi-store and medium to large key accounts. These include regional retail chains and Independent Lawn & Garden Centers in Massachusetts, Rhode Island, Connecticut and surrounding markets. We are looking for an experienced account manager that has managed dynamic and sophisticated customers and buyers. The role requires high standards in managing accounts through respectful, prompt and courteous interaction, while representing Oldcastle's Commercial Excellence fundamentals. You will be responsible for obtaining and maintaining long-term key customers by assessing and understanding their value requirements and expectations.Job Responsibilities - Build and maintain trustworthy business relationships with customers by providing prompt and accurate service to promote customer loyalty.
- Acquire an intimate understanding of key customer needs, requirements and expectations and how those align with Oldcastle's capabilities.
- Expand relationships with existing customers by continuously proposing solutions that meet the customer's objectives while generating new sales.
- Maintain continual focus on organizational and performance goals to ensure they are met.
- Deliver excellent customer service through fast and accurate processing of orders, communication and coordination with other departments to resolve customer challenges and meet their needs.
- Work collaboratively with the customer service team, dispatch and the broader operations team.
- Communicate with the Regional Customer Service Manager daily and keep them informed of any pertinent information, changes or forthcoming challenges.
- Other duties may include data entry, general paperwork and file keeping (mostly electronic).Job Requirements
- Bachelor's Degree or equivalent work experience, training and education.
- 5+ years of experience as a Key Account Manager, Sales or Business Development.
- Excellent organizational skills and communication skills, both verbal and written.
- Problem-Solving skills and the ability to collaborate and be an integral part of a remote-based team.
- Excellent accuracy and precision with a keen eye for detail.
- Computer savvy and experienced with Microsoft Office products.
- Self-starter; professionally autonomous; productive in the absence of micro-supervision.
- Experience within the building materials/landscaping industry (preferred).
- Experience with Lawson and /Salesforce.com (preferred).
- High sense of urgency.
- Valid driver's license.
- Multi-state / assigned travel is required.
- Up to 50% overnight travel at times.What CRH Offers You
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