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Sales Center Supervisor - Florence South Carolina
Company: Genuine Parts Company Location: Florence, South Carolina
Posted On: 11/13/2024
SUMMARY:Under limited supervision, manages the Sales Center Customer Service Representatives, other similar employees, and their work. Responsible for the day-to-day operations and supervision of a team of sales center customer service representatives.JOB DUTIES - Plans, directs, supervises, and evaluates work flow.
- Coordinates work activities to achieve the volume expected to meet operational requirements.
- Recognizes and recommends operational improvements. Responsible for the day-to-day application of organizational policies and procedures.
- May approve special price concessions, quotes, bid allowances, or adjustments.
- May make hiring decisions and conduct performance appraisals. May have responsibility for more than one team.
- Performs other duties as assigned.EDUCATION & EXPERIENCE
- Typically requires a bachelor's degree
- Three (3) to five (5) years of related experience or the equivalent combination.KNOWLEDGE, SKILLS, ABILITIES
- Leadership, communication, relationship and people management skills required
- Analytical and mathematic skills required
- Financial acumen required
- Reliability, organization and attention to detail requiredPHYSICAL DEMANDS:LICENSES & CERTIFICATIONS:
- None required.SUPERVISORY RESPONSIBILITY:
- 5-10 Direct ReportsBUDGET RESPONSIBILITY:
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