Client Service Coordinator - Charleston South Carolina

Company: Gus Anastopoulo Law Firm
Location: Charleston, South Carolina
Posted On: 01/12/2025

We seek a HIGH-ENERGY, motivated, and compassionate Client Service Coordinator to be the welcoming face of our growing Plaintiff's Personal Injury Law Firm. As a Client Service Coordinator, you will be the first point of contact for clients, using your passion and drive to manage inbound calls, qualify potential clients, and guide clients through their recovery journey, all while providing an exceptional client experience.



At Gus Anastopoulo Law Firm, we invest in the success and well-being of our team members. We offer a comprehensive benefits package, including medical, dental, vision, paid time off, and 401(k) matching-so you can secure your future while caring for your present. We are committed to supporting a healthy lifestyle and offer all team members gym membership reimbursements!

Responsibilities:
--- Answer phone calls and provide excellent customer service with proper phone etiquette, taking messages and/or transferring calls to the correct point of contact
--- Serve as the first point of contact for potential and current clients
--- Interview, screen, and evaluate prospective clients to assess their legal needs
--- Review and ensure the retainer agreement is signed and executed properly
--- Maintaining thorough and accurate records in our case management software, ensuring all client data is up-to-date and easily accessible
--- Contribute to a positive, team-team oriented work environment that encourages collaboration, continuous improvement, and client satisfaction
--- Additional administrative and clerical responsibilities may be assigned as needed

Qualifications:
Requirements:
--- A burning desire for professional and personal growth
--- An unwavering degree of self-confidence and enthusiasm
--- Positive energy, and the ability to work both independently and as part of a team
--- A high level of empathy and the ability to think critically and make informed decisions
--- Strong organizational skills; ability to prioritize and meet deadlines
--- Familiarity with Microsoft 365 (Word, Excel, etc.) and Adobe Acrobat
--- Spanish speaking is preferred but not required

About Company:
We are a growing Plaintiff's Personal Injury in beautiful North Charleston, South Carolina! Our firm is dedicated exclusively to representing people who are injured due to the carelessness of others. We have never and will never represent an insurance company or a corporate defendant. Through aggressive and compassionate representation, we work to maximize the value of every case, no matter how big or small, and make every client feel at ease. More...

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