Senior Customer Service Representative - Sioux Falls South Dakota

Company: VirtualVocations
Location: Sioux Falls, South Dakota
Posted On: 11/16/2024

A company is looking for a Senior Customer Service Representative to provide exceptional service to policyholders in the Long Term Care department.



Key Responsibilities

Handle customer inquiries via phone and written correspondence, including processing transactions
Educate customers on product features and resolve complex issues
Maintain accurate customer account information and manage follow-up documentation


Required Qualifications, Training, and Education

High school diploma or military experience
Minimum of 1 year of customer service experience, preferably in a call center environment
Proficiency in Microsoft Office applications
Bachelor's or Associate degree preferred
Previous experience in the insurance industry preferred More...

Register an account with us and set up job agents! We'll email you immediately when jobs like this are posted on our site.