Member Services Specialist - Digital Banking - $19.50-$28/hr - Sioux Falls South Dakota

Company: Levo Federal Credit Union
Location: Sioux Falls, South Dakota
Posted On: 02/06/2025

You're there for the new checking account. You're there for the first car, wedding planning, dream vacations - all of life's adventures and milestones. As the expert in our products and services, you connect our members to the products and services that fit their goals. In this role, your primary responsibilities will include assisting our members over the phone and through other digital services on their accounts, loan applications, decisioning loans, and working with members to expand their product base and provide relevant solutions. Your days always look different, so flexibility and time management are essential.
After one year, you'll know you were successful if:

• Your ability to interview and evaluate the needs of our potential and current members helps them meet their goals.
• You've used your knowledge base to exercise independent judgment while accurately approving loans and accounts within established guidelines.
• You make sound, confident decisions and possess proven sales skills.
• You can read and understand credit reports and credit union policies and procedures.Being part of Levo means being part of an organization where people matter-not just their money. What we do every day makes a difference in the lives of others and the community we love: We offer financial tools and services that fit modern life, provide expert advice, and listen and help members chart their next steps.
  
  The best thing an employer can do is to give you the support you need to succeed. Working for Levo allows you to develop personally, professionally, and financially in an inviting, friendly, and fun environment. Excellent benefits include health, vision, dental, paid time off, paid holidays and great daytime hours, a pension plan, a 401(k) option, volunteer hours, and many more!
  
  Your starting hourly salary is based upon previous experience and will range from $19.50 to $23.50 per hour, plus an incentive. Weekday hours range from 7:15 am-6:15 pm M-F w/ rotating Saturdays 8:45 am-12:15 pm. Primarily responsible for serving our members through our electronic branch services - online, phone, and ITMs.
  
  Requirements
  
  A qualified candidate will have an associate degree (A. A.) or equivalent from a two-year college or technical school; two to three years of related lending and underwriting experience and/or training; or an equivalent combination of education and experience.
  
  We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
  
  Salary Description
  $19.50 to $28.00, plus incentive More...

      

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