CRM Support Specialist - Murfreesboro Tennessee

Company: VirtualVocations
Location: Murfreesboro, Tennessee
Posted On: 01/21/2025

A company is looking for a CRM Support Specialist responsible for overseeing the Blackbaud Constituent Relationship Management system.



Key Responsibilities

Provide end-user support for the Blackbaud CRM system, including training new users and troubleshooting issues
Facilitate ongoing training and learn new features of BBCRM to teach end users
Perform data entry, manage constituent merges, and ensure data integrity through cleanup and correction tasks


Required Qualifications

High-level proficiency in MS Office Suite, Adobe Acrobat Pro, and Internet Search Engines
Current Associate's Degree or 2 years of development experience in lieu of a degree
Familiarity with donor relations processes and donor terminology
Advanced Microsoft Excel experience
Knowledge of Blackbaud CRM is preferred More...

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