Technical Account Manager - Murfreesboro Tennessee

Company: VirtualVocations
Location: Murfreesboro, Tennessee
Posted On: 01/29/2025

A company is looking for a Manager, Technical Account Manager.



Key Responsibilities

Manage a team of Technical Account Managers to ensure customer satisfaction and account health
Develop and maintain senior-level relationships with customers while serving as a point of escalation
Collaborate cross-functionally to advocate for customer needs and improve team processes


Required Qualifications

5+ years of SaaS experience in a customer-facing role
2+ years of management experience with a focus on team growth and performance
Expertise in account management and customer success best practices
Ruthless prioritization and time management skills
Bonus: 1+ years of experience in HR, Payroll, or Insurance Brokerage More...

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